Second Life Collection Providing Unique Handcrafted Finds
Privacy Policy
Second Life Collection
Effective Date: October 26, 2026
Website: https://secondlifecollection.com
1. Introduction
Second Life Collection (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an order, request a custom metal art piece, contact us by email, or subscribe to our marketing newsletter.
Our website is hosted on the Wix platform. Your information may be collected or processed through Wix and other service providers we use to operate our website and business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal and contact information
- Full name
- Email address
- Telephone number
- Billing and shipping addresses
Order and transaction information
- Items and quantities ordered
- Order dates and invoice details
- Payment status and transaction records
- Customer correspondence concerning orders
Custom artwork and commission information
- Design specifications and measurements
- Photographs, sketches, and reference images
- Material preferences and other commission details
- Communications concerning custom projects
Marketing information
- Newsletter subscription status
- Marketing preferences and unsubscribe requests
- Email engagement information, if collected through our email marketing service
Technical information
- IP address and general device information
- Browser type and operating system
- Website usage and interaction information
- Cookie and analytics information, where applicable
We collect information you voluntarily provide and certain technical information that may be collected automatically through Wix or other website technologies.
3. How We Collect Information
We may collect personal information when you:
- Submit an order through our website.
- Complete and email an order form.
- Request a custom metal art piece.
- Contact us with questions or requests.
- Subscribe to our marketing newsletter.
- Browse or interact with our website.
Information may also be collected automatically by Wix, our website hosting provider, or third-party tools enabled on our website.
4. How We Use Your Information
We use personal information for the following purposes:
- Processing and fulfilling orders.
- Reviewing and producing custom commissions.
- Communicating about designs, specifications, invoices, and shipping.
- Sending invoices and payment-related communications.
- Coordinating deliveries through UPS.
- Responding to inquiries and providing customer service.
- Sending promotional emails to individuals who have opted into marketing communications.
- Maintaining business, accounting, and tax records.
- Protecting our website and business against fraud, unauthorized activity, and security threats.
- Complying with applicable legal obligations.
We use personal information only for purposes consistent with this Privacy Policy and applicable law.
5. Custom Orders and Customer-Provided Artwork
Second Life Collection specializes in handcrafted metal art and custom pieces. Customers may provide sketches, photographs, reference images, measurements, and other materials to communicate their design requirements.
We use these materials to evaluate, discuss, and fulfill the requested commission.
We will not intentionally use customer-provided artwork or project materials for unrelated promotional purposes without appropriate permission, except as permitted or required by law.
If we wish to feature a customer's commissioned piece or submitted materials in our website portfolio, social media, or marketing materials, we will seek permission where required or appropriate.
Customers are responsible for ensuring they have the necessary rights or authorization to provide third-party artwork or other protected materials.
6. Email Communications and Marketing Consent
We use email to communicate with customers about orders, custom commissions, invoices, shipping, and customer service.
We also offer an optional marketing newsletter.
If you select the marketing opt-in option, you agree to receive promotional emails that may include:
- New product announcements.
- Handcrafted designs and new collections.
- Promotions and special offers.
- Company news and updates.
- Other marketing communications from Second Life Collection.
Newsletter enrollment is optional and is not required to place an order.
You may unsubscribe at any time by contacting us at [secondlifecollection2026@gmail.com] (mail to: 4218 Howard Ave, Kensington, MD 20895).
We will honor unsubscribe requests as required by applicable law. Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications about an existing order, invoice, or customer service matter.
We do not knowingly add individuals to our marketing list without an appropriate basis for doing so.
7. Wix Hosting, Cookies, and Website Technologies
Our website is hosted on Wix. Information submitted through our website may be stored or processed using Wix's systems, databases, and applications.
Wix may process personal information to provide hosting, website functionality, security, and related services. Wix's own privacy practices are described in its [Privacy Policy](https://www.wix.com/about/privacy).
Our website may use cookies and similar technologies to support essential website functions, security, analytics, and other features enabled through Wix or third-party applications.
The specific cookies and tracking technologies used depend on our website configuration and installed services.
You may be able to manage cookies through your browser settings or any cookie preference tool made available on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate notices and choices regarding nonessential cookies, analytics, advertising, or other tracking technologies.
8. How We Share Personal Information
We do not sell personal information to third parties for their own marketing purposes.
We may disclose personal information to service providers when reasonably necessary to operate our business, including:
-Wix: Website hosting, storage, security, and website functionality.
- Email service providers:** Customer correspondence and marketing newsletters.
- UPS: Shipping and delivery of customer orders.
- Payment, invoicing, and accounting providers:** Transaction processing, invoices, and business records.
- Technical service providers:** Website maintenance, analytics, and security, where applicable.
We may also disclose information when required by law, legal process, or a lawful government request, or when reasonably necessary to establish, exercise, or defend legal claims.
If our business undergoes a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.
We do not authorize service providers to use personal information for purposes beyond their permitted services and applicable contractual or legal obligations.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Customers should avoid sending payment card details or other highly sensitive information through ordinary email.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing orders and custom commissions.
- Maintaining customer and business records.
- Managing invoices and payments.
- Resolving disputes and addressing customer concerns.
- Meeting legal, accounting, and tax requirements.
- Maintaining marketing suppression records to honor unsubscribe requests.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
11. Privacy Rights and Choices
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to legal exceptions.
- Obtain a portable copy of certain personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Opt out of certain data processing activities where applicable.
- Receive information about how personal information is collected, used, and disclosed.
To exercise a privacy right, contact us at [secondlifecollection2026@gmail.com] (mail to: 4218 Howard Ave, Kensington, MD 20895). We may need to verify your identity before processing certain requests.
We will respond in accordance with applicable law. Certain information may need to be retained to fulfill orders, meet legal obligations, maintain necessary business records, or resolve disputes.
12. Additional Privacy Rights for Maryland Residents
The Maryland Online Data Privacy Act (MODPA) took effect on October 1, 2025. Its obligations apply to businesses that meet the law's applicability requirements and are subject to its provisions.
If MODPA applies to Second Life Collection, Maryland residents may have the following rights, subject to applicable legal exceptions:
- Right to know and access:** Request confirmation of whether we process your personal data and access that data.
- Right to correct:** Request correction of inaccurate personal data.
- Right to delete:** Request deletion of personal data we maintain about you.
- Right to obtain a copy:** Request a portable copy of certain personal data processed by us.
- Right to opt out:** Opt out of the sale of personal data, targeted advertising, or certain profiling activities where applicable.
- Right to limit certain processing:** Exercise applicable rights concerning sensitive personal data as provided by law.
To submit a request, email [secondlifecollection2026@gmail.com] (mail to: 4218 Howard Ave, Kensington, MD 20895) with the subject line “Maryland Privacy Rights Request.” Please describe your request and provide sufficient information for us to identify and verify you.
We will review and respond to requests within the timeframes required by applicable law. If a request is denied and applicable law provides an appeal right, you may appeal by replying to our decision and including **“Privacy Appeal”** in the subject line.
We will not unlawfully discriminate against individuals for exercising privacy rights protected by applicable law.
The availability of these rights depends on whether MODPA applies to our business and the specific processing activity involved.
13. Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website.
If we learn that we have collected such information without legally required authorization, we will take appropriate steps to address it in accordance with applicable law.
14. Third-Party Websites
Our website may contain links to third-party websites or services. Those websites operate independently and may have their own privacy policies and data practices.
Second Life Collection is not responsible for the privacy or security practices of third-party websites that we do not control. We encourage visitors to review the privacy policies of any external websites they use.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, website features, service providers, or applicable legal requirements.
Updated versions will be posted on our website with a revised effective date. We encourage you to review this page periodically.
16. Contact Information
For questions about this Privacy Policy, requests concerning personal information, or inquiries about your privacy rights, please contact us:
Second Life Collection
Email: [secondlifecollection2026@gmail.com] (mail to: 4218 Howard Ave, Kensington, MD 20895)
Website: https://secondlifecollection.com
Mailing Address: [Insert your valid business mailing address]
We appreciate your trust in Second Life Collection and are committed to treating your personal information with care and respect.